Frequently asked questions

How do I rent your items or request design services?

We’d love to be part of your next event. Complete our simple  “Request a Quote” form with details about your event. We will contact you to confirm your request, gather additional details, and provide you with an estimate. Your customized rental agreement will follow. Then, get ready to celebrate your occasion!  

 To secure our rentals or design services for your event, we will require a 50% non-refundable deposit and a signed service agreement. The remaining balance is due prior to your event on the date listed in your agreement.

We accept Credit Cards or PayPal. 

Where do you deliver?

We deliver to Miami-Dade County and Broward County Florida. Delivery fees apply and vary based on your location and rental quantity.

Our delivery includes assembly and complete set-up of our rentals at the location of your event.

Our standard delivery and pick up times are from 8:00 am to 10:00 pm. If your event ends after 10:00 pm, rentals are available overnight. Please allow a two hour window for setup, and two hours to disassemble any items or rental furniture.  

Can I add items to my order after booking?

Yes, you can add items to your order. Items are subject to availability. 

 

What if I Cancel?

We understand cancelations can occur when planning an event. It is encouraged that you notify Glam District Events immediately or within 30 days of your scheduled event. When you book with Glam District Events, you secure our services for your selected date which can limit our services to others. Therefore, a 50% non- refundable deposit is required to secure our availability and services.